Confirmed Service Customer
Your Service Advisor Rocio was great, she explained and give us answers to our questions. She was very friendly and professional. The service technician decide to push our vehicle back, even though we had an appointment at1:30, we decide to go have lunch got back at 3:00. Waited about 30 minutes than we were told they had not started on our vehicle but would soon. So what was the purpose of appointment?
Ilda S.
AMARILLO,
TX
Business Response
Ilda, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (806) 318-0044 -- we hope to hear from you soon.
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Mrs. Trevizo went above and behind to make sure our vehicle got the recall done the same day.
Confirmed Service Customer
They were very friendly, engaging, and extremely respectful of my time. It could not have been a better experience. At my age, you need to have people...